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Helplines
Stonewall Cymru can not guarantee accuracy, confidentiality, nor give quality assurance accreditation for any helpline listed.
On this page:
Welsh helpline support for LGB people:
UK helpline support
- Stonewall Information Service
- General
- Domestic Violence
- Housing
- LGB Parenting
- Parenting of LGB people
Welsh helpline support for LGB people
General
LGBT Cymru Helpline
www.lgbtcymruhelpline.org.uk
LGBT Cymru Helpline is a free and professional caring service for Lesbian, Gay, Bisexual & Transgender people in Wales aiming to counteract feelings of individual social isolation and strengthen connections between LGBT communities in all our areas. We also provide information on LGBT services, and support LGBT families and friends.
Helpline – 0870 858828 open Mon & Wed 7.00 - 9.00 pm (calls at 3.9p per minute)
Email: lgbtcymruhelpine@fsmail.net
Mesmac North Wales
www.mesmac-north-wales.co.uk
Mesmac North Wales provides access to a chat room and a variety of social events in North Wales area. Help-line - 01248 363431 open Tuesdays 7.00 - 9.00pm.
E-mail keith@mesmac.com
Post: c/o Keith Parry, 2 Bryn Difyr, Bangor Gwynedd LL57 1H
Specialist helplines
Domestic Violence
Wales Domestic Abuse Helpline
www.wdah.org
The Wales Domestic Abuse Helpline covers all domestic abuse including domestic violence of men by men and women by women across Wales. The Helpline is open 24hours a day and offers bilingual, free and confidential support to women, children and men. It provides a support and signposting service for those who are experiencing, or have experienced, domestic abuse, friends and family of those experiencing domestic abuse and information for other agencies.
Helpline - 0808 8010 800
The Dyn Wales / Dyn Cymru Helpline
www.dynwales.org
The helpline helps men, from all over Wales, who are experiencing domestic abuse from a partner to get basic support and safety planning. This service utilises current organisations around Wales and signposts victims on to local service providers.
Opening times:
10am - 4pm Mon & Tues
10am - 1pm Wed
Helpline: 0808 801 0321
Email: support@dynwales.co.uk
Please note - if you or anyone in your family are experiencing danger from domestic abuse or otherwise always call the police on 999.
Housing
Triangle Cymru Housing Helpline
www.trothwy.com
Triangle Wales provides Housing advice and support for LGBT people across Wales. Helpline: 0808 801 0306 open 36 hours a week
Email: claire.purvis@gwalia.com or sarah.l.jones@gwalia.com
Post: Triangle Wales, 4 Dock Chambers, Bute St, Cardiff CF10
Mental Health
MindOut Cymru
Website
The all Wales lesbian, gay and bisexual mental health network for lesbians, gay men and bisexuals who either have or have had contact with mental health services through being service users or workers, paid or unpaid. This group supports the development of Mind's commitment to lesbian, gay and bisexual (LGB) mental health rights awareness programme.
The group:
- Raises the profile of lesbians, gay men and bisexuals within mental health services; and of mental health issues within the LGB community
- Holds regular meetings, conferences and events in Wales
- Is working towards development of a training package aimed at other groups and organisations
Contacts:
Tel: 02920 - 39 51 23
email: mindoutcymru@org.uk
Post: Mind Cymru
3rd Floor
Quebec House
Castlebridge
Cowbridge Road East
Cardiff
CF11 9AB
Tel: 02920 - 39 51 23
Parenting of LGB people
SPLAG Wales - Support for Parents of Lesbians and Gay Men
www.SPLAGWales.org.uk
Confidential helplines are run across the UK by voluntary parents of LGB people to support parents and their children
Helpline for Wales - 0845 652 0321 or 0845 652 0322 open evenings and weekends
e-mail: janet.jeffries@btinternet.com
UK helpline support for LGB people
Stonewall Information Service
A freephone information service to respond to questions callers have around Gay, Lesbian and Bisexual issues. The information service can also point you in the right direction for legal advice, and give out facts and guidance on all issues affecting Lesbian and Gay life – from civil partnerships and parenting to housing and health as well as everything in between. In addition, the service can refer callers to hundreds of other specialist and regional organisations who can help too
Stonewall can't give legal advice or help you pursue your case or complaint but we aim to put you in touch with the people that can.
Stonewall Info Line: 08000 50 20 20.
Monday to Friday, 9.30am to 5.30pm.
Email: info@stonewall.org.uk.
General
London Lesbian and Gay Switchboard
www.llgs.org.uk
This Switchboard provides an information, support and referral service throughout the UK.
Helpline - 020 7837 7324 open 24 hours 7 days
Manchester Lesbian and Gay Switchboard
www.lgf.org.uk
This Switchboard provides an information, support and referral service for the Manchester and North-West area.
Helpline: 0161 235 8000 open every eve 6pm-10pm
Specialist
Domestic Violence - same sex
Broken Rainbow
www.broken-rainbow.org.uk
UK wide support for survivors of same sex domestic violence
Helpline - 020 8539 9507 open 9am to 1pm and 2pm to 5pm Mon - Fri.
Housing
Albert Kennedy Trust
www.akt.org.uk
Provides mentoring, advice and housing support for young people For further information contact enquiries@akt.org.uk
Parenting
Lesbian and Gay Parenting
Pink Parents
www.pinkparents.org.uk
National support for LGBT parents and families
Helpline - 08701 273 274 open Mon-Fri 9am - 12 noon (excluding bank holidays).
D'Arcy Lainey Foundation (DALAFO)
www.dalafo.co.uk
The D'Arcy Lainey Foundation is based in Oldham and supports LGBT parents and their children by providing free, confidential guidance and support on a range of issues that LGBT families face
Helpline - 01706 84 99 79 open office hours
Parenting of LGB people
FFLAG Wales
www.fflag.org.uk
Confidential helplines are run across the UK by voluntary parents of LGB people to support parents and their children
Central Helpline 01454 852418
Click here for further resources and organisations on the Education for All Wales site.
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If you cannot find the information you need on this website, you can call the Stonewall Cymru offices on 029 20 237744 or 01492 622202 or the Stonewall info line on 08000 50 20 20 (Mon-Fri 9:30am - 5:30pm) and we will try to point you in the right direction.
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