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Good Practice Programme
Public services are just that; services provided by the government to the public. Why then, do so many people still face discrimination, poor treatment and a lack of consideration from those who deliver services?
Stonewall Scotland's Good Practice Programme has been commissioned by the Scottish Government to look at the way that local services, such as the police, fire services and councils, provide for lesbian, gay, bisexual and transgender people in their area. Such services are not luxuries; they're basic rights and should be equally accessible to everyone.
Publications
The Good Practice Programme has published a range of publications aimed at helping Public Services.
To download them, click on the links below.
- Getting Started: A Route Map for Public Services in Scotland
- Getting Started: Single Equality Schemes
- Service with a smile? Do LGBT people get fair treatment in public services?
And we've also produced a downloadable PDF for service users explaining what Public Services actually are. To find out more, click here.
For more information, or if you are a public service provider looking for advice, please email info@stonewallscotland.org.uk.
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